FAQs


 

We are here to help you.

Our experienced sales team and professional designers are here to assist you. According to your exact requirements, specifications, or samples, we will help you come up with creative magnet solutions that suit your needs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Frequently Asked Questions

1, What is information we need before quotation for NdfeB magnet?

 

Before our quotation, usually we need the following information.

1) Material type and magnet performance.

2) Size and shape, and magnet tolerances, normally International tolerance       is +/-0.1mm

3)  Max working temperature.

4) Delivered magnetized or unmagnetized, Magnetization direction

5) Quantities required.

6) Coating required (if any)

7) Magnet application

 

2, What is information we need before quotation for fridge magnet?

 

Before our quotation, usually we need the following information.

1) Magnet performance: Anisotropic performance or Isotropic performance

2) Magnet Size and shape, and magnet tolerances

3) Quantities required.

4) Rubber magnet with PVC or Copper paper printing

5) Artwork if have

 

3, What about the lead time for mass production?

Bulk lead time: 7-15 days according to the order quantity.

 

4, How long can I expect to get the sample?

After your payment of the sample charge and files confirmed , the samples will be ready for delivery in 3-5 days. The samples will be sent to you via express and arriving in 3-5 workdays. You can use your own express account or prepay us if you do not have an account.

 

5, Do you have MOQ?

We have no MOQ for most of items, but if the order quantity is small, and production cost will be higher.

 

6, When can I get the price?

We usually quote within 24 hours. If you are very urgent to get the price, please call us (+86 13424215464) or tell us in your email , so we will regard your inquiry priority.

 

7, How can I get a sample to check your quality?

After price confirmation, you can require for samples to check our quality. If you just need a stock sample to check the quality, we will provide you sample for free, as long as you afford the express freight.

 

8, What is your terms of payment?

Normally 50% deposit, and 50% payment before shipment. Because all of magnets are custom made.